• If you are not fully satisfied, return what you bought, in salable condition, within 30 days and ...

- We may ask you a question but you do not have to justify why you want your money back..

- We will send you a check, the next business day, for a full refund of your purchase price.

- Sorry, but we will not pay your postage costs in returning the item.

• If you are dissatisfied, please be a good customer: complain. We really do want to meet your needs as a clinician and hearing where we failed will help us improve our products and try again.